Website terms & conditions
last updated: 05/08/2025
Introduction
Welcome to the Chiro Y Cwm website. By accessing or using this site, you agree to comply with and be bound by these Terms and Conditions. If you do not agree with any part of these terms, please do not use our website.
intellectual property & use of website content
Unless otherwise stated, all content on this website is owned or licensed by Chiro Y Cwm. This includes text, images, graphics, logos, and other materials.
You must not, without prior express written permission from Chiro Y Cwm:
Reproduce, duplicate, or copy content for commercial use.
Republish any material from this website elsewhere (including social media or other websites).
Edit, modify or otherwise use the material for any purpose other than personal, non-commercial viewing.
Redistribute material from this site (except where explicitly made available for download for personal, non-commercial use, such as downloadable resources).
acceptable use
You agree not to use this website:
In any way that causes, or may cause, damage to the website or impairs the availability or accessibility of the website.
In any way which is unlawful, illegal, fraudulent or harmful, or in connection with any unlawful, illegal, fraudulent or harmful purpose or activity.
To distribute viruses, Trojan horses, worms, time bombs, keystroke loggers, rootkits, or other malicious computer software or code.
For unauthorised data collection, data scraping, data harvesting or similar activities.
To send unsolicited communications or spam.
Appointments, payments & cancellations
Booking and Payments:
We use Jane App to manage our appointments, payments, and client records. You may be required to create an account and provide payment information when booking. Payments can be made securely via debit or credit card through the Jane App.
Cancellation Policy:
We kindly ask for a minimum of 24 hours’ notice if you need to cancel or reschedule your appointment. Cancellations made within 24 hours of your scheduled appointment time may incur a late cancellation fee. Missed appointments (no-shows) may also incur full charges.
Refunds:
Refunds for missed or cancelled appointments are issued at our discretion, in accordance with our cancellation policy.
Payment Terms:
Payment is due at the time of treatment, unless otherwise agreed upon. By booking an appointment through Jane App, you authorise Chiro Y Cwm to process payments using the card details you provide.
Medical Disclaimer:
Booking an appointment does not guarantee treatment. All care is subject to clinical assessment and professional judgement.
Disclaimer and limitation of liability
While we strive to ensure the accuracy of information on our website, we make no guarantees or warranties, express or implied, about:
The completeness or accuracy of the content.
The uninterrupted availability of the website.
The fitness of the website or its content for a particular purpose.
No Medical Advice: The content provided on this website is for general informational purposes only and is not intended as, and should not be considered, medical advice, diagnosis, or treatment. It is not a substitute for professional medical consultation, diagnosis, or treatment by a qualified healthcare provider. Always consult a qualified healthcare professional with any questions you may have about a medical condition. Do not disregard professional medical advice or delay in seeking it because of something you have read on this website. All treatment decisions should be made in consultation with a qualified chiropractor or other healthcare professional after a thorough assessment has been conducted.
Third-Party Links: This website may contain links to third-party websites for your convenience. Chiro Y Cwm has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third-party websites. The inclusion of any link does not imply endorsement by Chiro Y Cwm of the site. You access such linked websites at your own risk.
To the fullest extent permitted by law, Chiro Y Cwm shall not be liable for any direct, indirect, incidental, or consequential damages arising from the use (or inability to use) this website.
Nothing in these terms will exclude or limit liability for death or personal injury caused by our negligence, fraud, or fraudulent misrepresentation, or any other liability which cannot be excluded or limited under applicable law.
privacy
Use of this website is also governed by our Privacy Policy (link to policy), which outlines how we collect, store, and use your data. Please review our Privacy Policy to understand our data collection and processing practices.
Changes to these terms
We reserve the right to update these Terms and Conditions at any time. Updated versions will be posted on this page, featuring a revised “Last Updated” date, and will take effect immediately upon publication. Your continued use of the website after changes constitutes your acceptance of the revised terms.
governing law
The laws of England and Wales govern these terms and conditions. Any disputes arising in connection with these terms will be subject to the non-exclusive jurisdiction of the courts of England and Wales.
contact us
If you have any questions about these Terms and Conditions, please get in touch with us at:
📧 info@chiroycwm.com
🏡 Evolution Health & Fitness Centre, Heol Nantyreos, Cross Hands, Llanelli, Dyfed, SA14 6RJ