Cookie policy.
Effective date: 05/08/2025
This Cookie Policy explains how Chiro Y Cwm uses cookies and similar technologies when you visit our website, www.chiroycwm.co.uk. It also explains how you can manage your cookie preferences.
Your consent to our use of cookies, where applicable, is requested through our cookie consent banner upon your first visit to our website. You can change your preferences at any time.
What are cookies?
Cookies are small text files that are placed on your computer or mobile device when you visit a website. They are widely used to make websites work efficiently, enhance user experience, and provide information to the site owners about how the website is being used.
Cookies can be broadly categorised as:
First-party cookies: Set by the website you are visiting (i.e., by Chiro Y Cwm).
Third-party cookies: Set by a domain other than the one you are visiting (e.g., by Google for analytics or an embedded booking system).
Cookies also have different durations:
Session cookies: Temporary and typically deleted when you close your browser.
Persistent cookies: Remain on your device for a set period or until you manually delete them.
What cookies do we use?
We use different types of cookies for various purposes. For non-essential cookies, we will only set these with your explicit consent, which you can manage through our cookie consent banner.
Type: Strictly Necessary Cookies
Purpose: These cookies are essential for the fundamental operation of our website. They enable core functions like page navigation, accessing secure areas of the site (e.g., logging into a patient portal if applicable), and ensuring website security. The website cannot function properly without them.
These cookies do not require your consent.
Examples: Squarespace cookies (various)
Data Collected: Anonymous session ID, basic security information, website functionality.
Duration: Session or up to 2 years.
Type: Analytical/Performance Cookies
Purpose: These cookies help us understand how visitors interact with our website by collecting information such as the number of visitors, which pages are visited most often, and how visitors navigate the site. This anonymous data helps us improve our website's performance and user experience.
Examples: Google Analytics, Squarespace Analytics
Data Collected: Anonymous traffic data (e.g., number of visitors, pages viewed, time on site, referral sources).
Duration: Persistent (e.g., 2 years, 24 hours)
Type: Functionality Cookies
Purpose: These cookies allow our website to remember choices you make (such as your preferred language or region) and provide enhanced, more personal features. They may also be used to provide services you have asked for, such as enabling our booking widget.
Examples: Squarespace Cookies
Data Collected: Preferences you set (e.g. language preference), interaction with specific features.
Duration: Persistent (e.g. 30 minutes)
Type: Third-Party Cookies
Purpose: These cookies are set by third-party services that are integrated into our website, such as our online booking system or embedded content (e.g., maps). These services have their own cookie and privacy policies.
Examples: Booking app cookies (Jane App), Google Maps, Google reCAPTCHA, social media embeds.
Data Collected: Varies by service; typically related to their specific functionality.
Duration: Varies by service (see their policies for details)
We do not use cookies to collect sensitive personal information without your explicit consent, except as necessary for healthcare provision, nor do we track users for targeted advertising.
Managing cookies
You have control over your cookie preferences.
Via Our Cookie Consent Banner: When you first visit our website, you will see a cookie consent banner. This allows you to accept or decline non-essential cookies. You can usually revisit your preferences at any time by clicking a specific link (e.g., "Cookie Settings" or "Manage Cookies"), which is typically located in our website’s footer.
Via Your Browser Settings: Most web browsers allow you to control cookies through their settings. You can:
Delete existing cookies.
Block future cookies from being set.
Receive alerts when cookies are being set.
Please note that disabling certain cookies may affect the functionality and features of our website. Disabling strictly necessary cookies may prevent the website from working correctly.
For more detailed guidance on managing cookies in different browsers, you can visit www.aboutcookies.org or www.allaboutcookies.org.
THIRD-PARTY COOKIES
As mentioned in the table above, some third-party services may place cookies through our website to provide their functionalities. These can include:
Our online booking system (e.g., Jane App)
Embedded maps (e.g., Google Maps)
Security services (e.g., Google reCAPTCHA)
Social media integration (if applicable)
These third-party services operate under their own cookie and privacy policies, and we do not have direct control over the cookies they use. We recommend reviewing their respective policies to understand their practices.
changes to this policy
We may update this Cookie Policy from time to time to reflect changes in the law, our website's functionality, or our cookie practices. The latest version will always be posted on this page, accompanied by an updated "Effective Date." We encourage you to review this policy periodically.
contact us
If you have any questions about our use of cookies, or about this Cookie Policy, please get in touch with us: